VoIP Phone Services

BCS & VoIP - A GREAT TANDEM

Business Computer Services brings voice communication and multimedia session costs down by providing enterprise-level VoIP phone support and outsourced IT management services at a fraction of the cost of handling it in-house. You can now transfer images, videos and text while speaking and sharing during multimedia sessions. With VoIP, you can also set up full conference calls with multiple people, without being restricted to only two parties.

FEATURES OF DATA BACKUP AND RECOVERY

REMOTE MONITORING

  • 24/7 reliability and Quality of Service (QoS) monitoring
  • Remote control enabled software
  • 24/7 router monitoring and alerting
  • 24/7 switch device monitoring

VoIP System Security

  • Configuration backup
  • Security mitigation audit and remediation

VoIP System Maintenance

  • Major revision upgrades
  • Network performance tuning and optimization
  • Warranty and service contract tracking
  • Online case management
  • Asset management and inventory

VoIP PHONE SYSTEM BENEFITS

SUPPORT

Our VoIP phone support and maintenance is built into our MSP cost. No additional maintenance costs for our customers, its a pass through that aligns with your current user structure. That same level of proactive, preventative and responsive support, actioned on your phones.

MONITORING

Business Computer Services monitors and manages every component of a VoIP phone system. We perform 24/7 monitoring of equipment, software and network. The ability to manage all portions allows your team one point of contact for all your IT needs.

VENDOR SUPPORT

Adding an additional party to the mix can be time consuming. Allow us to liaison with the vendor from ordering through completion, returns and warranty work. Our focus remains on your business, while your employees can focus on your customers.

PREVENTATIVE MAINTENANCE

Business Computer Services performs routine, regular remote and onsite preventative maintenance. We take inventory of your telecommunications assets to ensure service contracts are current and components are inventoried and tracked.

Managed VOIP Phone Services Simply Delivered